Please contact us for all international purchases as well as payment and shipping options. We no longer use Paypal for international shipping.
Restocking Fees:
There is a 20% restocking fee for all bowls and sets returned within seven days in original condition. After seven days all items are not returnable or refundable in any way. Modern made Singing bowls and any other modern made items ie.,Tingshas, Bells, Mallets, etc...will be charged a 20% restocking fee for all returns within seven days only in original brand new condition. Gongs and all Custom orders and sets are not returnable for any reason. Gong shipping rates may vary from what the standard Paypal charges are to your location. Some of the Gongs are big and heavy and will require more postage to send. Please call for exact shipping rates to your location.
Shipping and insurance charges and all Paypal & Credit Card fees are not refundable. Worn sticks and mallets returned with any marks or scratches or any other visibly used or broken items returned will be charged full price for.
Sale items are not returnable.
Regarding Sound Files...
Temple Sounds is more than happy to actively discuss your requests and to locate the best singing bowls for your individual needs in specific notes...and then take the time to create photos and sound files to be sent via e-mail to your doorstep....
But…
This takes much time and energy ...to search thru hundreds of bowls for just the right tones..and then to record and photograph singly or in group for your perusal...sound files etc….including the computer work…
So because of the large amount of sound file requests recently...and the amount of work involved..
Our new policy regarding sending customers sound files is…
If you want us to send you photos and sound files...we require a small deposit for this service from now on. This deposit is non-refundable but is usable as a credit towards your bowl purchase. Deposit is only usable for 30 days. After 30 days sound file and photo deposit is not applicable towards any purchase and is non-usable and non-returnable.
Initial deposit is $35.00 for 1 to 5 Bowl sound files & photos sent via e-mail to you. If you need more than 5 bowl files...then the charge is $50.00 for up to 10. For sets and more than 10 bowls the charge is $75.00. We can also e-mail videos of bowls to you at a charge of $35.00 per bowl.
All deposits are payable via Paypal, Check or Bank money order.